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ZOHO CRM

End to End solution to make your customer service better

ZOHO CRM

ZOHO CRM Plus is a unified customer experience interface that boosts your sales, marketing, support teams to work on a single platform

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Features of ZOHO CRM

Lead Management

Identify, Automate and Capture the leads which have Detailed contact information

Deal Management

Seize the opportunity Close the deal

Contact Management

Complete Insights, Different Channels all for Enhanced customer management

Workflow Automation

Now automate all your manual tasks

Contacting You Prospect was Never This Easy

Sales Signal

Customize customer mails
To tickets, compiling, monitoring At a single platform

Email Communication

Now sync your email to CRM
directly, get notifications
keep a record of conversations

Telephonic

Phone bridge that is integrated into ZOHO CRM helps record all
telephonic conversation

Social Media

Close your deals, Create brand awareness On social media like
Facebook, Google+, Twitter, Linkedln

Live Chat

Chat option feature
can help convert a prospect
into sales and also keep
record of your conversation

Portal

Distinct portal for customer, vendor, or partner helps you track conversation, invoices,
sales order.

Zoho CRM : Automation and Maintenance

In this competitive business environment, there is no chance of any missed chances. With Automation using ZOHO CRM, you can automate your workflow which makes finishing mundane tasks easy for you. You generally have to respond to emails, follow up with leads and update the required fields. You can automatically trigger the actions and responses by automating these processes using ZOHO CRM. You can automatically create new contacts.

That’s not all, you can also get suggestions based on your workflow history and patterns which makes the sales flow process much easier. Certain automatic actions can also be done depending on the filed criteria set.

You can maintain the data using ZOHO CRM by

Managing and deletion of duplicate records

Customization of fields

Securing the files

Automatic submission of records for approval